An organizational health assessment is an in-depth analysis of your agency. It is an audit typically conducted by an organizational health consultant. The professional conducting the assessment will review all aspects of your agency, including your people, structure, operations, recruiting, training, revenue, compliance, and strategic plan. While some of the issues may be apparent, you will uncover hidden risks and problems that can be detrimental to your organization’s health and agency’s success.
It’s challenging to be impartial about your agency. An Organizational health consultant can conduct an organizational assessment with the right level of scrutiny and emotional distance. Experienced consultants know all of the latest regulations, industry requirements, and best practices to fully assess every area that needs improvement.
Many organizational agencies avoid organizational assessments because of their perceived cost. Unfortunately, many agencies don’t weigh the cost of an assessment against the cost of leaving their liabilities undiscovered. In addition to improving efficiency and finding leaky revenue streams, an assessment helps your agency get into compliance with state and federal regulations.
These regulations continue to change, and organizational health assessments pinpoint areas where your agency needs to fix compliance issues. If you fail to do so, it can result in losing medical insurance reimbursements, licensing, or even facing legal problems down the road. An assessment keeps your agency viable in an unstable economy, and that isn’t something you can put a price on.
An organizational assessment can also evaluate your quality of service. Knowing that your agency’s reputation is critical for your success, an assessment can identify any customer service challenges. It can help improve areas and increase client satisfaction ratings.
An organizational assessment unearths opportunities to increase revenue, eliminate waste, and boost performance. Some examples include discovering:
An organizational assessment is a valuable tool to identify your agency’s areas for improvement. But that’s just the beginning of the process. The next step is to create a strategic plan that puts you on the right growth path. KW Productions offers a new perspective with innovative tools for organizations to spark change.