By Jerry Wilson
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Every quickly thought during this booklet has been chosen to without delay or in some way assist you achieve and keep clients, create relationships, and construct a winning business
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37 151 Quick Ideas to Inspire Your Staff Epilogue Growing people is not quick, easy, or without effort. You should start with the end result—that competence builds confidence—in mind. ” You already know that putting aside your personal and selfish motives isn’t easy. Gary was a cut-from-the-cloth entrepreneur. He was driven, persistent, and relentless in his plan to make his retail stores a huge success and financial payoff. When I arrived to consult with him the only thing he had been able to accomplish was to really upset his workforce and to make himself borderline insane.
But he also was reminded of numerous past jobs that turned out to be disappointing as they related to the promises made to him during the inAssignment terview and hiring process. Poll your coworkers and He was painfully reminded brainstorm what might be in that in nearly every case his your new-hire first impres- first impressions and first sions kit. You don’t have to days were disappointing. be an international company Imagine Brian’s suror a mega-employer to make prise when the day after those critical first impres- agreeing to join his new sions.
The staff in the company it purchased believed they were better at nearly everything they did and, when the new owners suggested changes, improvements, and attempts to standardize how the two companies would work together, the new company rebelled. It was a daily battle of wills, politics, power, and personalities. If you and everyone in your company were doing everything you know, plan and want, your competition would be nonexistent. If you consistently delivered your products and services to exceed customer expectations every time they dealt with you, your competition wouldn’t have a chance.
151 Quick Ideas to Inspire Your Staff by Jerry Wilson